【Introduction】

Welcome to visit this DataCanvas website! DataCanvas Limited ("DataCanvas"，"we" or "us")  are fully aware of the importance of personal information to you, and your trust is very important to us. We will strictly abide by laws and regulations and take appropriate security protection measures, and are committed to protecting the security and controllability of your personal information. Based on this, DataCanvas has formulated this "DataCanvas Privacy Policy" ("this policy" or "this privacy policy") to help you fully understand how we collect, use, share, store, and protect your personal information during your visit to this website, as well as how you can manage your personal information so that you can make appropriate choices.

Before you start using our products and services, please be sure to read and understand this policy carefully to ensure that you fully understand and agree before you start using it. Your agreement to the privacy policy indicates that you have understood the basic functions provided by the website, as well as the necessary information required for the operation of these functions, and have granted corresponding collection and usage authorization.

We try our best to explain the professional terms involved in this policy in concise and popular terms to facilitate your understanding. If you have any questions, comments or suggestions about the content of this policy, feel free to contact us through the contact information at the end of this policy.

This privacy policy will help you understand the following:

1. Scope of application

2. Information collection and use

3. Information storage and protection

4. Transfer, sharing and disclosure of your personal information

5. Change, delete your personal information, and cancel your account

6. Complaints and appeals

7. The use of Cookies

8. Protection of personal information of minors

9. Dispute Resolution

10. Policy revision

11. Contact Us

1. Scope of application

This policy applies to your visit to our website and to the various products and services provided to you in new forms that emerge with the development of technology.

2. Information collection and use

(1) Collection of information:

When you use our website, we will collect the following information: including but not limited to the user's name, company, role, email address, mobile phone number and other information.

With the further enrichment of website functions, if new features involve obtaining user permission authorization, we will only obtain the necessary permissions for that function after your authorization is granted. If we do not obtain your authorization, we will not collect and use relevant information.

(2) Use of information:

We will likely contact you through the user's email address, mobile phone number, etc.

(3) After obtaining your consent to collect your information, we will use technical means to deidentify the data. The deidentified information will not be able to identify your identity. In this case, we have the right to use the deidentified information to analyze and commercialize the user data.

(4) If we use the information for other purposes not specified in this policy, or collect information for specific purposes for other purposes, we will seek your consent in advance.

(5) The Internet is not an absolutely secure environment. For your personal information, we strongly recommend minimizing the provision of personal information to third parties to prevent information leakage and financial losses caused by illegal theft, theft, and unauthorized access.

3. Information storage and protection

(1) This website operates within the territory of the People's Republic of China, and the personal information collected by the website is stored within the territory of China.

(2) We will only retain your personal information for the period necessary to achieve the objectives stated in this policy, unless there are mandatory retention requirements by laws and regulations.

(3) If we decide to terminate our website services, we will stop collecting your personal information after the website ceases to operate. We will notify you of the cessation of operation in the form of an announcement on the official website, and within a reasonable period of time, we will delete or anonymize your personal information that we already hold.

(4) To ensure your information security, we strive to adopt various physical, electronic, and management security measures that comply with industry standards to protect your personal information. We have established a data classification and grading system, data security management standards, and data security development standards to manage and regulate the storage and use of personal information.

(5) We suggest that you take all necessary precautions when accessing the internet to protect the security of your personal information. For example, keep your account and verification code information safe. Please be more cautious when considering whether to share or even publicly share relevant information when using our services. If our physical, technical, or management protective facilities are damaged without our fault, resulting in unauthorized access, public disclosure, tampering, or destruction of your personal information, and causing damage to your legitimate rights and interests, we will not assume corresponding legal responsibilities.

(6) Despite the aforementioned security measures, please also understand that there are no comprehensive security measures on the information network. Please protect your personal information properly and only provide it to others when necessary. If you find that your personal information has been leaked, especially your account and verification code, please contact our customer service immediately so that we can take corresponding measures.

In the event of an unfortunate personal information leakage or other security incident, we will inform you of the basic situation and possible impact of the security incident in accordance with legal requirements, the measures we have taken or will take to dispose of it, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will inform you of the relevant situation of the event through email, phone, push notifications, announcements, and other means. At the same time, we will also report the handling of personal information security incidents in accordance with regulatory requirements.

4. Transfer, sharing and disclosure of your personal information

(1) Sharing

We will not share your personal information with companies, organizations, or individuals outside of the company to which this website belongs. Except for the following situations, we will not transfer or share your personal information with any other third party.

1. Obtain your explicit consent or authorization in advance;

2. According to laws and regulations, government departments, and judicial authorities;

3. According to relevant laws, policies, and national standards, we have the right to share, transfer, and publicly disclose your personal information in accordance with the law, without the need for your consent:

a. Directly related to national security and national defense security;

b. Directly related to public security, public health, and major public interests;

c. Directly related to criminal investigation, prosecution, trial and judgment execution;

d. To protect your or other individuals’ life, property and other major legitimate rights and interests but it is difficult to obtain your consent;

e. Personal information that you disclose to the public on your own;

f. Personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

g. When it is necessary for an academic research institution to conduct statistical or academic research based on public interests, and when providing the results of academic research or description to the outside world, the information contained in the results will be de-identified;

h. Other situations stipulated in laws and regulations.

(2) Entrusted processing

We may entrust authorized partners to process your personal information in order to authorize partners to provide certain services or perform functions on your behalf. If we entrust information to suppliers who support our business for processing, these supports include the technical infrastructure services we entrust to provide.

We will only authorize our partners to process your information for the legitimate, legitimate, necessary, specific, and clear purposes stated in this policy statement. Our authorized partners will only have access to the information they need to fulfill their duties, and we will require them through an agreement not to use this information for any other purposes beyond the scope of the authorization. If authorized partners use your information for purposes not authorized by us, they will obtain your consent separately.

(3) Transfer

If we need to transfer personal information due to merger, division, dissolution, or bankruptcy, we will inform you of the recipient's name or contact information. The recipient will continue to fulfill this policy and other legal obligations. If the recipient changes the original processing purpose and method, they will obtain your consent again.

(4) Public disclosure

We will only publicly disclose your personal information under the following circumstances: We may publicly disclose your personal information based on your active choice and other separate consent.

5. Change, delete your personal information, and cancel your account

You can send an email to contact@zetyun.com or call our 400 hotline at +86 400-805-7188 to contact us to inquire, change your personal information, or cancel your account.

6. Complaints and appeals

If there is any content that requires complaints or appeals, please send an email to contact@zetyun.com，or call us at +86 400-805-7188, and we will provide you with your processing results or feedback as soon as possible.

7. The use of Cookies

Cookies are small files composed of letters and numbers which is a web beacon technology used to identify you and other users of the website and is stored on the hard drive of your Internet device. Like other websites, in order to simplify your navigation, browsing and memory settings, we use cookies and other technologies similar to web beacons to provide you with a better experience, allowing users to access our pages more conveniently, effectively and quickly.

Please understand that some of our services can only be achieved through the use of Cookies. Cookies cannot read personal information on your device's hard drive, nor can they read cookies created by other websites. In fact, cookies can only confirm the information submitted by the user himself. Allowing the use of cookies on our site allows us to access your surfing habits and use this information to improve your experience. Through this kind of information, we can also understand the usefulness of the website and whether the navigation structure is really helpful to users.

If your browser or browser add-on service allows, you can modify the acceptance level of cookies or turn off cookies. If you modify your acceptance of cookies or close cookies, it may in some cases affect your safe access to our pages, especially those that require account login.

On the other hand, by associating website beacons with cookies, we can understand user behavior. Website beacon is a way to collect basic data and manage cookies. It does not collect any additional information on your computer. Closing the browser cookie will stop the network beacon from continuing to collect information.

8. Protection of personal information of minors

Our products, websites, and services are primarily aimed at adults. We will not deliberately collect personal information of minors under the age of 14. Children under the age of 14 are not allowed to use our products or services without the consent of their parents or guardians.

If you are a minor under the age of eighteen, please have your parents or legal guardians read this policy and use our services or provide us with your information with the consent of your parents or legal guardians. For the collection of your information with the consent of your parents or legal guardians, we will only use or publicly disclose this information when permitted by law, explicitly agreed upon by your parents or legal guardians, or necessary to protect your rights. If your parents or legal guardians do not agree to your use of our services or provision of information to us in accordance with this policy, please immediately terminate your use of our services and notify us promptly so that we can take appropriate measures.

If we find that you provided personal information of a minor without the consent of your parents or legal guardians, or if we collected personal information of a minor without the consent of their parents or legal guardians, although we may have anonymized it, we still have the absolute right to delete such information from the system. The above conditions and requirements for the protection of minors also apply to the protection of other persons without civil capacity or with limited civil capacity.

9. Dispute Resolution

(1) The interpretation and dispute resolution of this privacy policy shall be governed by the laws of the mainland of the People's Republic of China. Any dispute arising from this Privacy Policy and our handling of your personal information, you agree to submit to the Beijing Arbitration Commission for arbitration; the arbitration will be final and legally binding on both parties.

(2) If you believe that our processing of personal information has harmed your legitimate rights and interests, you may also choose to report it to the relevant government departments.

(3) The title of this Privacy Policy is for convenience and reading only and does not affect the meaning or interpretation of any provisions in the text.

10. Policy revision

We will regularly update this privacy policy based on business and technology changes. If we make major changes to this Privacy Policy, we will send you change notifications through different channels, including but not limited to official website announcements, pop-up windows, etc. If we collect more personal information from you, apply for more permissions, or we use or disclose your personal information for new purposes, we will obtain your consent again.

If you do not agree to the revised Privacy Policy, you have the right and should immediately stop using our products and services. If you continue to use our services, you will be deemed to have accepted the modifications to the relevant terms of the Privacy Policy.

This Policy was last changed on 1th January, 2024 and will take effect on 1th January, 2024.

11.  Contact Us

If you have questions about this Privacy Policy, please reach out to us at contact@zetyun.com.